Bill (the Engineer Guy) reveals how "queueing theory" - developed by engineers to route phone calls - can be used to find the most efficient arrangement of cashiers and checkout lines.
- Rich Gould
- Rich Gould is co-founder of Razor Creative, a Moncton based marketing, branding, design and online agency, serving world-class clients in New Brunswick, Canada, and around the world. Besides that, he's an off-beat drummer, illustrator, hockey coach and all around Superdad.